Redcliffe Medicare Mental Health Centre
Finding a way forward, together.
Just walk in.
The Redcliffe Medicare Mental Health Centre is a safe, welcoming place offering free, drop-in mental health support for people experiencing mental health distress, as well as for their families and carers.
Our program provides self-directed mental health services delivered by a multidisciplinary team who will walk alongside you on your recovery journey. If you, or someone you care about, need someone to talk to, our centre is a safe and welcoming space where you can find support.
Who we help
Everyone is welcome to visit us during our opening hours – no appointment needed. You can connect straight away with one of our Peer Service Guides, who have their own lived experience and are here to support you.
We are a community-based, voluntary service that is independent of Medicare and open to everyone, regardless of citizenship or residency status.
To be eligible for the RMMC, you must be:
While we aim to support everyone, there are some services we provide directly. However, you are always welcome to call or drop in, and our team will guide you to the most appropriate service for your needs.
How we help
Every Medicare Mental Health Centre is a little different, so the services available may vary slightly depending on the location.
The Redcliffe Medicare Mental Health Centre will offer:
- A safe place to drop-in for support during opening hours
- Immediate help for people experiencing mental health distress
- Culturally safe and inclusive support
- Peer Service Guide – Support from people with lived experience of mental health challenges
- Brief Intervention Support – typically 3 to 6 months
- Psychosocial Support – For more comprehensive support
- Psychological Therapies – Group therapies
- Support for carers and families of people facing mental health challenges
You do not need a Medicare card to access the service. The service is completely free.
We are a community-based, voluntary support service that is independent of Medicare and open to everyone. Whether you’re an Australian citizen or not, you’re welcome here.
How to contact us
Anyone can refer to the centre. You can call us directly on (07) 3510 2722 or email [email protected] to find out if our program is right for you or the person you are supporting.
Alternatively, you can contact the Medicare Mental Health Phone Service team on 1800 595 212 for further support with referring to our program. We accept self-referrals, direct referrals, and warm referrals.
While no formal referral is required, service providers can use our Referral Form to refer individuals.
Please note that the Redcliffe Medicare Mental Health Centre is a high demand service, and there may be a wait for some streams of support.